5 bet Privacy Policy – How Safe Is Your Data with Us

5 bet collects your name, mobile number, email address, and date of birth during account registration. A copy of your national ID or passport may be requested for identity verification. Mobile banking numbers or bank account details are also collected to ensure the security of financial transactions. Device information, IP address, and cookie data may be automatically collected to improve your browsing experience. All collected information is used solely for the purposes of providing platform services, ensuring security, and fulfilling legal obligations. Your provided information is never sold to third parties.

Collected information is primarily used to manage your account, process transactions, and provide customer service. Data is analyzed to prevent fraud and maintain platform security. Information may also be used to send you relevant offers and updates based on your preferences, with the option to opt out at any time. Data may be used to analyze gaming behavior to ensure responsible gaming. Information may be disclosed in compliance with applicable law in response to valid requests from law enforcement agencies. Your consent will be obtained before using your data for any other purpose.

All your information is protected using modern SSL encryption technology, which prevents unauthorized access. Our servers and databases undergo regular security audits, and any vulnerabilities are resolved promptly. If a suspicious login or unusual activity is detected on an account, an automated alert system is triggered. Our staff may only access user information when necessary and with specific authorization. Your password is always stored in encrypted form and no staff member can view it. For security purposes, it is recommended to use a strong password and change it regularly.

5 bet under no circumstances sells your personal information to advertisers or unauthorized third parties. Only the information necessary to complete a transaction is shared with payment processing providers, and these providers are required to comply with our privacy standards. Limited information may be shared with relevant authorities to prevent fraud or ensure cybersecurity. Information may be disclosed in accordance with valid orders from courts or government authorities under the laws of Bangladesh. Any such sharing of information is kept to the minimum necessary and is always conducted on a legal basis.

You can request to view your stored personal information and, if necessary, request corrections at any time. The option to opt out of unnecessary marketing communications is easily accessible in your account settings. If you request account closure, your information will be deleted beyond the applicable legal retention period. You also have the right to object to the processing of your data, and our support team is always ready to assist with this. Your browser settings can be used to manage cookie preferences. We are committed to responding to any privacy-related request from you as quickly as possible.

5 bet reserves the right to update this privacy policy as needed, and users will be notified through the platform of any significant changes. The date of the latest update will always be noted at the bottom of this page, so it is recommended to check the page regularly. For any questions or concerns regarding the privacy policy, please email [email protected]. Our On the FAQ Page Answers to common privacy questions can be found here. This policy has been drafted in accordance with applicable data protection laws and regulations of Bangladesh. Last updated: January 2025.